Compounding gains without long contracts—ideal for continuous improvements, a clear reporting rhythm, and steady optimisation.

Each month you get

• Scope review: align priorities and confirm what’s in/out

• Delivery plan: weekly milestones and owners

• Options to choose from: 2–3 ROI-ranked improvements (“optioneering”)

• Discovery → implementation cycle: research, build, measure, repeat

1) Quick intro (15 mins)
We confirm goals, fit, and which retainer tier suits you.

2) Proposal & start date (24–48 hrs)
You get a short proposal with scope, hours, price, and a start date. Accept online—no lock-in.

3) Onboarding (week 1)

• One point of contact on your side

• Access to tools (read-only where possible)

• Key data samples + any brand/web assets

• Slack/Teams channel set up

4) Month-1 plan (day 5–7)
We share a simple delivery plan: weekly milestones, owners, and success metrics.

6) Monthly review & delivery

• Scope review: what’s in/out next month

• Delivery plan: updated weekly milestones

• Options to choose from: 2–3 ROI-ranked improvements

• Report: outcomes, time used, ROI notes, next bets

7) Communication & SLAs

• Async updates in Slack/Teams

• Standard response: next business day

• Urgent items: same day (by prior agreement)

8) Billing
Fixed monthly retainer, paid in advance. Pre-approved overage is billed at month-end. Invoices are issued via Xero.

9) Pause, scale, or exit
Adjust hours anytime. 30 days’ notice to pause or wrap up—handover included.

• Setup (one-time $300): We create your client profile, triage priorities, and ship initial quick wins so month one starts strong.

• Pick your monthly plan: Choose the investment that suits you. (Plan details shown in next section). Plans can be changed any time, and you can add hours for extra projects when needed.

• How it runs each month: We provide options for you on highest-value items that we recommend actioning. We agree on scope, alterations then begin working on them for you.

• Fair terms: No lock-ins. Pause or cancel anytime. Loyalty review at month 3 to tune the plan for results.

All plans are month-to-month with 30 days’ notice. Each month includes: scope review, delivery plan, 2–3 ROI-ranked options, weekly releases, and a plain-English progress report.

Core — $1,750/mo — 12 hrs

Best for your first automation/reporting wins.

• 1× 30-min monthly review

• Slack/Teams updates; next-business-day response

• Up to 1 active project at a time

• Typical work: data/reporting, light integrations, web/brand tweaks

Optimize — $2,500/mo — 18 hrs

For faster cadence and parallel improvements.

• 2× 30-min reviews per month

• Priority queue

• Up to 2 active projects

• Optional fortnightly progress call; light AI/automation pilots

Quant+ — $3,250/mo — 24 hrs

For multi-stream delivery and leadership reporting.

• 2× 45-min reviews per month

• Same-day response for critical items (by agreement)

• Up to 3 active projects

• Executive-ready reporting pack; optional quarterly roadmap workshop

Add-ons

• Extra hours from $165/hr (varies by specialisation; pre-approved)

• Fixed-scope projects (e.g., web refresh, data model build, integrations) — quoted on request

• On-site days (Sydney) — quoted if needed

Billing

Fixed monthly retainer, paid in advance. Pre-approved overage & any hosting costs billed at month-end. Invoices via Xero.